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Eleni Kolovou

About

UX designer with a marketer’s and developer’s eye

I’m a UX designer with 13+ years in web. Before focusing on UX, I built websites, ran search campaigns and worked directly with clients. That mix is why I design with users, search and the business goal in mind at the same time.

Illustrated portrait of Eleni Kolovou, UX designer for web apps and e-commerce

My story

From building websites to designing them

I started in web in 2013, co-founding a fashion e-commerce platform while writing my engineering thesis on recommender systems for e-commerce. Since then I’ve worked across the whole life of a website: building it, getting it found, measuring it and talking to the people who depend on it.

In 2015 I co-founded Web Dimension, a web studio with two computer engineers. For years I customised themes, wrote front-end code and ran SEO and Google Ads for clients. Over time, the part of the work that mattered most to me was the step before: understanding what users and clients really needed.

Since 2019 I’ve focused on UX design: requirements, user flows, wireframes and prototypes, from low to high fidelity. Today I also use AI-assisted workflows to explore options faster, while keeping every decision user-centred, search-friendly and tied to the business goal.

Outside work, being a mum has sharpened my patience and empathy, and my ability to balance competing priorities.

Based in
Athens, Greece
Work
Remote only, across European time zones
Languages
Greek (native) · English

Why the mix matters

How my background shapes my design

  • Search marketing

    SEO and paid search taught me how people search and what makes them click, so I design for discoverability and conversion.

  • Analytics

    Data from Google Analytics and Search Console helps me find pain points and back design decisions with evidence.

  • Front-end development

    Knowing HTML, CSS and JavaScript means my designs are realistic to build and easy to hand over to developers.

  • Client relations

    Years of working directly with clients taught me to align user needs with business goals and keep everyone on the same page.

Experience

13+ years in web

  1. 2019 – Now

    UX Designer & SEM Expert

    Web Dimension

    Moved from template-based websites to fully custom, user-centred solutions. I lead the design process from requirements to wireframes and prototypes, in low and high fidelity, for e-commerce and web app clients.

  2. 2015 – 2019

    Web Developer & SEM Expert

    Web Dimension

    Co-founded a web studio with two computer engineers. Customised themes, handled client communication, made HTML/CSS changes to improve usability, and ran SEO and Google Ads for selected clients.

  3. 2014 – 2015

    Digital Marketer

    Crypto Electronics

    Improved SEO to raise search rankings and managed social media campaigns to grow engagement and brand visibility.

  4. 2013 – 2014

    Co-founder & Managing Director

    Modelucky.gr

    Co-founded a fashion platform with a recommender system, built during my thesis. This is where my interest in digital products and marketing started.

Education

Education & certifications

  • 2024

    Google UX Design Professional Certificate

    Google

    Including Foundations of User Experience Design; Start the UX Design Process: Empathize, Define and Ideate; and Build Wireframes and Low-Fidelity Prototypes.

  • 2018

    Build Websites from Scratch

    Codecademy

    A 10-week course in web development fundamentals: HTML, CSS, JavaScript and GitHub.

  • 2015

    Certificate in Digital Marketing

    Hellenic American Union

    A 140+ hour programme on digital marketing strategies for growth and customer engagement.

  • 2015

    Google AdWords Certification

    Google

    Search advertising and PPC campaign management.

  • 2013

    Master’s in Electrical and Computer Engineering

    National Technical University of Athens

    Specialisation in software, e-commerce systems and user-centred algorithms.

    Thesis · Grade 10/10

    Recommender systems for an e-commerce store: implementing an algorithm that suggests products based on each shopper’s behaviour.

Skills

Skills & tools

UX & design

  • User research & requirements
  • Journey mapping
  • Information architecture
  • Wireframes & prototyping
  • Figma
  • Adobe XD
  • Photoshop
  • Illustrator

Search & analytics

  • SEO (keyword research, on-page, off-page)
  • Google Ads & PPC
  • Google Analytics
  • Google Search Console
  • SE Ranking

Web development

  • HTML, CSS, JavaScript
  • Responsive & mobile-first
  • Magento, Drupal
  • Git, VS Code

Ways of working

  • AI-assisted design workflows
  • Stakeholder workshops
  • Jira, ClickUp
Download CV

Let's talk

Working on a complex web app or e-commerce project?

Tell me what you're building and where people get stuck. I can help you organise the requirements, clarify the workflows, and turn them into a prototype your team can review.

Illustrated avatar of Eleni Kolovou, UX designer